Reviews

Chris was excellent. The equipment he showed was incredible and some of it I didn\'t even know existed. Everything he showed was well considered for my condition and I felt well supported and guided by his explanations and recommendations. I would definitely recommend the company to others.

When I received my delivery, the backpack was not included so I contacted Remtek again to follow it up. I spoke with Adam that works in the Manchester warehouse and he was very understanding and told me how Royal Mail can lose items. He organised for a driver to deliver it the following day but unfortunately I was told they were unable to. Adam took it upon himself to personally deliver the backpack and organised a time that suits me. I really feel like he went above and beyond to help me.

Service was excellent. Assesser was very great.

It\'s not often i give 5 stars for anything, but Remtek deserve it. I Couldn\'t ask for better service. No fuss, no hassle, didn\'t even need to package my laptop to return it. Turn around in just over a week. Great customer service when emailing and they answered all my questions. Highly recommended

Claire Sheen was very helpful and explained everything clearly

My trainer Claire Sheen was extremely helpful and friendly. She made me feel at ease and was able to clearly explain how to use my assistive software. I\'m looking forward to my next training session with her!

I found the whole process with receiving quotes and ordering so easy and flawless. The lady I spoke to on the phone was extremely lovely and helped me with everything I needed and explained things perfectly.

Had my first training session with Claire and she was very helpful. Explained things well and was patient.

Supportive encouraging set up of software from familiarisation engineer

Chris Bendall made my initial referral appointment and followed up to install the recommended equipment. I felt listened to, and like he cared about the service he was providing. He really stood out to me as somebody who deserved recognition for the hard work he puts in! He assembled my equipment efficiently, made sure everything was working and gave me a \'tour\' of my equipment making sure I had a good understanding of how everything worked. He was very polite & friendly! THANK YOU!

great session! learned lots and the trainer went at a pace good for me. didn\'t mind me asking questions and always made sure i was understanding.

From the first phone call right through to delivery and installation, the service has been absolutely excellent. Chris and Errol who did the initial visit were very friendly and very helpful, patiently going through different types of equipment until we found the right one. Then today Tony came and fitted everything. Again a friendly knowledgeable chap who explained everything as he went along. I'm now all set up ? Massive thank you to all involved

I am absolutely thrilled to give Chris a glowing 5-star review for the exceptional ergonomics equipment assessment he conducted for me. Chris\'s expertise and attention to detail were truly impressive. He meticulously evaluated my workspace and provided insightful recommendations that will make a significant difference in my comfort and productivity. Chris\'s friendly demeanor and clear explanations made the whole process a breeze. I feel much more supported and aligned. Thanks to his valuable ins

Jamie helped set up and explain all the features of Glean that I will need. He was very patient and explained it in a way that relates to how I will need to use it. Very helpful and much appreciated.

very good and responsive service provided

I have been in regular contact with Remtek and Chris was so kind and friendly when he came to assess me for and install approved equipment.

I like the professional and personal manner of John -Michael. He was patient and encouraging which I liked.

REMTEK have been incredible and I highly recommend them for any help with laptops etc

Ellen was efficient and lovely.

I was served by Ellen over the course of maybe 6 weeks she's been such a huge help. I originally wanted to upgrade my product but was unable to so I asked for a downgrade. I had lots of questions and thought I was being a burden but in all she was a huge help and I really appreciate her service. I managed to downgrade my order and pay, confirm, and have my delivery date confirmed all in the space of 12hours. She is absolutely amazing if you see this Ellen once again thank you for being amazing