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Why Remtek

Remtek offer the highest quality of service for DSA Students

“Provide Assistive Technology, Solutions and Training to people with disabilities in a professional manner offering an exceptionally high standard of service”

Most reviewed DSA supplier in the UK

“DSA QAG have enabled a review page where students can offer their opinion on the services delivered. We have over 2200 reviews on this site. This represents a consistent high level of performance. For Assessors this allows them to verify the services they requested from a supplier is happening. For students, they can be comforted in the knowledge that their chosen supplier services are reviewed by their peers.

Our ethos is to ensure the student is fully engaged with the technology prior to an engineer leaving the students premises. Our engineers do not complete a job unless the student has an excellent understanding of the technology they have received. This gives the student an excellent start on the path to be an independent learner. We enable the student to further their journey onto NMH provision such as AT training.

We are able to deliver our service throughout the U.K.

“Our Engineers provide a timed appointment for setup and orientation services to anywhere in the U.K. We employ our own team of engineers which ensures the highest quality of service to the student. Our engineers are trained in all assistive technology which mean we can successfully demonstrate any software or hardware required across all disabilities. Our engineers have had extensive disability awareness training which allows them to effectively manage any scenarios presented to them.

Learn more about our Delivery services

What do students say about our services?

  • The equipment as a whole is great the engineer was polite and explained about the set-up of the equipment; they took me through all the icons and help features…

  • When the engineer had left I felt very confident to be able to use everything, not confused and apprehensive as I would have been if I had just been left to unpack and set up on my own!...

  • The whole process with Remtek I found really straightforward, all the information was delivered clearly by office staff. Overall a very helpful experience, empathetic to my DSA specific needs…

Need further assistance?

Our staff are ready to help you with your DSA needs. You can easily contact us via the following:

  • Phone: 0161 745 8353
  • Email: admin@remtek-online.co.uk
  • Live Support: Chat with an assistant at Live Support

 

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Privacy Policy

"We" refers to "Remtek Systems"
"You" refers to you, the user of our services

What do we collect from you:

  • No identifiable information is collected from you while you browse our website.
  • Any information submitted by you via the contact forms is sent directly to email. We do not retain anything on our website.
  • Google Analytics; although we utilise this service and it will be able to track you as a user on the website, you must opt in to invoke it. It will be turned off by default.
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How do we handle collected information:

  • All information you provide to us is held internally. The only exception to this is where depending on your requirements select information is forwarded to government bodies orienting around Disable Student Allowance services.
  • Any third-party services you've opted to use have their own policies. You may review them at their respective websites.

Access to your information:

  • You have the right to request a copy of any information we hold about you. Further, you may ask for explanation, update, correction or deletion if you wish. We will only hold the information that you provide to us and therefore rely on you for its accuracy.

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    • Please be aware that as you use the features on our website provided by a third-party (Google Analytics, Zopim/Zendesk), we have no control over what they record or share with other parties. Please refer to their specific cookies and privacy policies.

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  • Anything stored on our website is secured on a database that uses uniquely generated encryption keys.
  • We enforce an encrypted connection to our website for added security and privacy.

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  • We never share any personal data with third-party marketing.
  • We require you to opt-in so we can send you updates, offers and details of calendar events.

Third party websites

  • We have no control over how third-party entities decide to handle your data; you must therefore review their specific privacy policy.

Third party services

  • We use third-party services to enhance you user experience, if you do opt-in you're under their policies, refer to section "How do we handle collected information"

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  • We are unable to ensure the privacy of data transmitted as we do not have end-to-end control in the sending and/or receiving of it.
  • Email; we monitor all emails sent to us, this includes attachments, malicious links and/or viruses

Contact us

Email: admin@remtek-online.co.uk

Phone: 0161 745 8353

Post: Unit 550, Metroplex Business Park, Entrance 6, Broadway, Salford, M50 2UE

Last updated (24th May 2018)

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