Reviews

The engineer was very informative, at a pace that was easy to follow advice and guidance. Explained fully the use of hardware and software. This will enable me to confidently use all the equipment to the full advantage. The engineer also reassured me that help and support is always available and provided all the contact details. Great service. Thank a lot.

The engineer was great, really helpful and friendly. I have all the equipment that I need.

I would recommend Remtek as very thorough in explaining equipment and all necessary software. Very professional and helpful.

Very good service, helpful and friendly. The engineer couldn't do enough for me. I would definitely recommend this company.

Been very good and helpful with explaining things and setting things up.

The supplier came on time and the equipment was set up quickly and efficiently. I was given a quick over view on each of the software's which was useful as it has been a while since the assessment I had a while back. Although one equipment was missing, I was informed that it will be sent later on this evening.

The engineer was very friendly and welcoming and installed my equipment thoroughly and properly and explained how the software works and took his time to make sure I understood. The engineeer was very friendly and helpful and the service was excellent.

Very happy with the equipment and the service. The staff were very helpful and friendly and demonstrated and explained the software thoroughly so that I had a clear understanding of what to do. Thank you!

My experience with the supplier was excellent! All of my equipment was delivered on time, and the training supplied was very clear and easy to understand, as well as friendly customer service. I am more than happy with the supplier and would definitely recommend them to others.

This has been an excellent service. From start to finish I have had no trouble at all, everyone I have spoken to/met have been very lovely and always wanting to help. As a new undergraduate (and therefore pretty clueless) this service has been straightforward and very accommodating to cater to the disability that I have.

Lots of help given I am very happy. Helpful and polite staff. I feel confident on using my new equipment. Thanks!

Excellent equipment provided and Remtek were very helpful in arranging delivery and installation. Engineer was helpful and answered any questions I had. Overall excellent customer service and would happily use again.

Friendly staff who are very willing to help, making sure you know everything that has been happening on the equipment, way of making sure you understand everything and have no questions. They know the equipment very well and are happy to help you. However the phone system is very quiet and makes phone conversations hard to understand and very difficult.

Great service, the installation was quick and simple. Friendly engineer.

The engineer was very helpful, informative and polite. Very pleased and thankful for my equipment as this will help me a lot when I go to university. Excellent service. The engineer was great with the set up. Thank you.

Extremely helpful, friendly and considerate delivery man. When the engineer had left I felt very confident to be able to use everything, not confused and apprehensive as I would have been if I had just been left to unpack and set up on my own! As i was shown how to use everything I didn't have the anxiety of reading all the instructions, and as everything was already installed and ready to go, and then anything the engineer explained and I noticed that I was given plenty of time to write everything down, so i didn't feel rushed. The whole process with Remtek I found really straightforward, all the information was delivered clearly by office staff. Overall a very helpful experience, empathetic to my DSA specific needs.

Service was very good I couldn't have asked for anything more! The engineer was very good as I didn't even need to ask for additional details regarding the equipment as everything was explained and demonstrated very well! Hopefully use Remtek suppliers again in the future.

I'm very pleased with all the equipment. The engineer who delivered the equipment was very helpful with installing the software and was very informative with instructions on how to use the software provided. An excellent service that provided my equipment on time.

Very helpful engineer. Took time to explain the equipment to me which was very useful.

Very good setup, impressed with equipment good knowledge and helped where needed. Very good service.